Average Reviews:
(More customer reviews)I think this may be a great product, and is why I bought it. However, mine NEVER worked (and hence was never actually used, it was just taken out of the box!)The remote would beep the collar but not spray. Seller did have manufacturer send new batteries (which further delayed my getting a good response to this situation). New batteries arrived, item still didn't spray, but seller would only refer me to dealing directly with the manufacturer, to get a replacement, even though I responded within their advertised 30 day return policy. Please read seller information and return policies CAREFULLY! Even if you get them to take something back (only if never opened...if opened and doesn't work, they toss you to the manufacturer), there is a 25% RESTOCKING FEE!!!!!!!!!!!!!! Pretty exorbitant and not Amazon type service I have come to expect over many years of buying from Amazon! Be very careful of sellers that are not Amazon...sometimes it isn't very clear it is not Amazon. My feedback on Seller is on feedback page and seller responded, but I don't get a chance to respond to their feedback, which gives the misconception that I actually used this product! I couldn't have used it as it didn't work! If you want to buy this, I'd recommend a reputable pet store such as Pet Smart where you can easily take an item back if it doesn't work and get a refund. Even if they are willing to replace something, you may not want to risk having future problems with it in a month or two and would want a refund, which most stores have no problem with doing for you. Next time I go the established pet stores.
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