12/06/2011

Innotek Spray Commander Remote Training System Review

Innotek Spray Commander Remote Training System
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(More customer reviews)
This was a product made by Premier which does the great "Gentle Leader." It is now Multivet--a Quebec company.
I paid $158 at a local pet store. Was very helpful...until it broke 5 days later. Exchanged at store, but they said further problems take it up with the company. Two weeks later the second one died.
Multivet has not responded to my email. I mailed in the warranty and it was returned as no such address. Tried registering online, webpage "submit" button does not work. Went to troubleshooting page and learned they haven't put it up yet.
Warranty is only for 30 days. Product is not waterproof. On/Off switch is cheesy plastic and I suspect much of the problem.
I am now looking at electronic trainer collars that are waterproof, have a better warranty, also contain a tone response. Looking at Innotek Ultrasmart IUT 1000, which is actually cheaper if you shop carefully. Has 1/2 mile (at best--clear straight line) versus 300 yards Spray commander

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