Average Reviews:
(More customer reviews)I had previously had this exact door at my old house and it worked great. I bought a new house and got the same door. The 9volt attachment is coming apart so it doesn't work. I called and a replacement part is being sent, however, because of month end close it will take 10-14 days for me to get it. I never heard of a company letting month end close interfere with customer service. I am a CPA and understand month end close. It should not interfere with customer service. In the mean time I have to prop the old door open while I'm gone during the day and flies get in my house so spend my evenings killing the flies.
I give the product 5 stars
I give the customer service 1 star.
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