Average Reviews:
(More customer reviews)I discovered this leash at my vets and was drawn to it because of the really cute designs. I also really liked the clip which you could just "slap" onto the dog collar rather than using the usual thumb-slider clip. The leash also has a padded handle which is very much appreciated when you have 70 pounds of dog pulling against you to get out at that lovely poodle coming your way...
What has turned me into a customer for life for Lupine is their replacement guarantee. I originally bought a leash and collar when my dogs were puppies -- fuzzy bundles of chewing teeth. I was crate training them and would leave the collars on while they were in their crates. Don't ask me how but one of my dogs had this incredible talent for chewing the collar off. Lupine replaced it no questions asked. It happened again. They did it again. By this point, I caught a clue and no longer left the collar on my dog while unattended.
However, there aren't many companies that will stand behind their product like Lupine does -- even when their customers are not the most clueful people in the world. When I would email them, they were always incredibly friendly and it was a personalized response.
In essence, if you buy one Lupine leash, that is the only leash you will ever need to buy because Lupine will stand behind it. However, in reality, because customer service like this is so hard to find (not to mention the leashes and collars are so nice compared to others out there), you want to continue to support the company by purchasing more collars throughout the years.
I can't recommend these leashes and the company enough!
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