Joybies Tropical Red Aloha Piddle Pants(tm) for Medium Female Dog (Measuring 15"-17" From Collar to Base of Tail) Review

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(More customer reviews)My 10 year-old Pharaoh Hound has recently become incontinent. After trying different types of childrens diapers (with no success), I stumbled upon these piddle pants while searching the web for solutions. I ordered a pair of denim XXL and after waiting 3 weeks for them to arrive, was very pleased with the way they are working out. There are straps connected to the pants that velcro around the dog's neck to hold them up and this prevents the pants from falling down. This is the best feature because my dog has long legs, narrow haunches and a narrow waist.
They must be washed by hand and laid flat to dry, so having only one pair is a big challenge because when they are being washed/dried, it could take hours before they can be worn again.
To remedy this issue, I ordered two more pair. I have a trip planned and a friend will be staying at my house to watch my dog, so the other two pair are desperately needed in order for it to be easier for my friend to care for my dog. I ordered the additional two pair of pants plenty of time in advance of my trip (1/24/11) and even sent the company an e-mail politely requesting that the pants arrive before 2/12/11. I was told they would be here well before 2/12/11.
However, today is 2/12 and no pants. I e-mailed the company to obtain an order status and was told that they shipped me the pants a few days ago and they were returned to them because they forgot to add postage. So they re-shipped them yesterday which means I will not receive them in time for my trip and if I'm lucky, they will get here some time in March - more than a month after I ordered them.
I don't know if this is a real company or just someone sewing these items from their home and calling themself a company, but it is a bit ridiculous to have to wait more than a week or two to receive something ordered from the internet. Plus, these pants help dogs either in heat or that are incontinent, so we don't have the luxury of waiting weeks and weeks for this product to arrive. The item itself is really good so what a shame that they can't get their act together as far as processing and shipping their items in a timely fashion.

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