Average Reviews:
(More customer reviews)We bought this collar for our English setter/Springer Spaniel mix who loves to bark. It came with a CD-rom, an extra set of prongs (for longer haired dogs) and a battery charger, which we wanted. A red light illuminates when the collar is shocking or resetting itself as well as if it needs recharging, which we liked. The length of the black nylon collar is very long so you can cut it to fit. We also liked the fact the collar is water resistant too.
We didn't think the bark collar was working as our dog continued to bark even after a week of wearing it so we called Innotek who had a very knowledgeable customer service rep. She advised us how to test it on ourselves and it did shock my husband so it was, in fact, working. However, our dog continues to bark with the collar on, especially if there is someone at the front door. I guess he just endures the discomfort. We were hoping for a miracle cure to his barking, but unfortunately, this hasn't been it.
An additional word of caution: We bought this collar through an Amazon.com vendor because it had the best price. When we called Innotek (the manufacturer) for advice, they advised ut that the vendor was not an authorized Innotek dealer. I don't know if this would void the warranty or not???
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